Careers at Discover the World

Discover the World is one of the UK’s leading specialist tour operators with 40 years experience, offering high-quality holidays and imaginative itineraries to Iceland, Scandinavia, the Polar regions, Canada, Alaska, Australia, New Zealand and beyond. We’ve also over 37 years experience in organising worldwide educational and adventure travel.

Much of our success is down to the experience and of our team of experts who are enthusiastic, dedicated and passionate about travel. Our staff are chosen for their talent and flair to provide customers with excellent service, attention to detail, in-depth knowledge and infectious enthusiasm for our destinations. Read more about Discover the World »

We are proud to have a diverse group of nationalities within the company and always have our eyes open for new people to join our team. So if you have previous experience of working for a tour operator or have extensive knowledge of any of our destinations and are considering a career in travel, we would love to hear from you.

Benefits of working for Discover the World

• Holiday – 23 days rising to 29 days with length of service
• A day off for volunteering to support a charity or community work
• Simply Health Cash Plan
• Company Pension Scheme
• Discounted staff travel
• Familiarisation trips
• Long Service Awards
• In-house well-being treatments (aromatherapy, massage, Reiki) at discounted rates
• Friendly, open-plan office, with excellent social area, walking distance to shops, restaurants and parks
• Social events
• Complimentary range of teas, Nespresso coffee and fruit when in the office
• Ongoing training and personal development

Vacancies

We offer hybrid working between our high spec, luxury office in Dorking and home/remote working. A significant number of our staff have been with DTW for many years, which is testament to our friendly, caring and flexible working environment.

TEMPORARY Product Administrator – Education

Due to increased workload, we require a temporary product administrator to assist with managing large amounts of information to be utilised by internal colleagues and external partners. You will liaise closely with the IT Team to prepare and check product information being loaded into the in-house reservations system.

Key Responsibilities:

• Interpret and transfer text and numerical information from source documents within specified timeframes.
• Prepare contract loading documents.
• Contribute to maintaining product information within the reservation system’s CMS module.
• Contribute to maintaining product information in the internal Product Manuals.
• Contribute to communicating post travel feedback to suppliers.
• Run reports and reviewing data for discrepancies, resolving issues or returning information to appropriate colleagues for resolution.

Is this you?
Do you have a love for travel, different cultures and experiences?  Do you have proven data entry or administrative experience?  If you do, you could be just what we are looking for!

Additional experience required:

• Experience of using systems, e.g. CRM, reservations systems or similar.
• Confident with Microsoft Office/ Office 365, particularly Outlook and Excel.
• Good attention to detail.
• Clear verbal and written communication skills.
• A customer service and/or travel background would be beneficial.

What we can offer you:

• Holiday – 23 days rising to 29 days with length of service
• A day off for volunteering to support a charity or community work
• Company Pension Scheme
• In-house well-being treatments (aromatherapy, massage, Reiki) at discounted rates
• Friendly, open-plan office, with excellent social area, walking distance to shops, restaurants and parks.
• Social events
• Complimentary range of teas, Nespresso coffee and fruit when in the office
• Ongoing training and personal development

If you wish to apply for the role, contact Sue Thorne, Head of People on sue.thorne@discover-the-world.co.uk